We reserve the right to change the provisions of the Policy at any time. We encourage you to review this Policy from time to time to make sure you are aware of the latest updates. Your continued use of our services following the posting of changes to these terms will mean you accept those changes.
FREQUENTLY ASKED QUESTIONS
Q1. What is Personal Information?
A1. As used herein, the term “personal information” means information that specifically identifies any individual (such as a name, address, telephone number, mobile number, e-mail address, or credit card number), or information about that individual that is directly linked to personally identifiable information.
Q2. What types of personal information do we collect?
A2. We collect personal information about the participants in the BRAINways Education programs in the following ways:
- Information provided to us when enrolling in the BRAINways Education programs
- Information provided to us through the course of participation in the BRAINways Education programs
- Information provided when completing program evaluation, feedback or other questionnaires
Typically, the personal information collected includes: name of participant and his/her parent(s) or guardian(s), date of birth, year level, school attended, email address; telephone number; medical information.
When you use the BRAINways E-Learning programs, your IP address will also be collected, to monitor the students’ access in the programs, and to ensure that enrolled students log in only.
Use of Personal Information
BRAINways Education will use the personal information we collect through the Site for the purposes described in this Policy or elsewhere on the Site. For example, we may use personal and other information we collect:
To provide the services, products or information you request and to process and complete any transactions in connection therewith;
To enrol the students in the programs we offer;
To confirm their registration in the programs;
To set up students accounts; to enable them to access the programs;
To provide them with the required information regarding the programs;
To provide them with technical support,
To provide them with feedback/report
To communicate with you and respond to your emails, submissions, questions, inquiries, comments, requests, and complaints and to provide customer service. To inform you on the availability of new programs.
To respond to emergency situations
To monitor and analyze the programs and the website usage and trends and otherwise measure their effectiveness;
To provide you with news and information about events, activities, offers, promotions, products, and services we think will be of interest to you;
To send you confirmations, updates, security alerts, and support and administrative messages, to detect and prevent fraud, and to otherwise facilitate your use of, and our administration and operation of, the Services;
To notify you about important changes to our Services;
To conduct surveys; and
For any other purpose for which the information was collected.
We will not share the personal information we collect from you, except as described in this Policy or on the Site, such as:
when specifically requested or consented to by you.
To respond to your questions.
Purchase or Sale of Businesses
Disclosures Required By Law and Disclosures to Help Protect the Security and Safety of Our Websites and Others
You understand that when you use the BRAINways online program services, any information you post in any interactive areas of the online programs, including in any comments, profiles, groups or forums, as well as any information you share with individuals through groups or forums, will be available to the other students enrolled in that program. Therefore, BRAINways Education takes the liberty to remove from the program students who provide or request personal information when attending the BRAINways E-Learning online programs.
We are not responsible for the actions of third party service providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties, and we encourage you to become familiar with their privacy practices before disclosing information directly to any such parties
Q4. What choices do you have about the collection, use, and sharing of your personally identifiable information?
A4. As mentioned above, you have control over the personal information you submit to us. If at any time you decide to remove your personal information from our database, you may do so by emailing us at firstname.lastname@example.org.
Q5. Do we collect information for children under the age of 13?
A5. BRAINways Education requires students be registered in the programs by their parents/guardians. BRAINways Education precludes students – irrespective of age – to participate in the BRAINways programs and use BRAINways services without the permission of their parents/guardians. When we intend to collect personal information from a Child, we take additional steps to protect children’s privacy, including:
IF YOU ARE A PARENT OR LEGAL GUARDIAN AND YOU GIVE YOUR PERMISSION FOR YOUR CHILD TO REGISTER FOR ONE OR OTHER OF THE SERVICES, YOU THEREBY AGREE TO THE TERMS RELATING TO USE OF THE SERVICES BY YOUR CHILD.
Q7. What kinds of security measures do we take to safeguard your personally identifiable information?
A7. The security and confidentiality of your personal information is extremely important to us. We have implemented technical, administrative, and physical security measures to protect your personal information from unauthorized access and improper use. From time to time, we review our security procedures to consider appropriate new technology and methods. However, please understand that, despite our best efforts, no security measure is perfect or impenetrable.
To protect the confidentiality of personal information maintained in your account, you must keep your password confidential and not disclose it to any other person. Should your password or username be disclosed to other party, you will be held responsible, and BRAINways Education reserves the right to remove you from the program if such situation occurs. Please advise BRAINways Education immediately if you believe your password has been misused.
DESPITE OUR EFFORTS TO KEEP YOUR PERSONAL INFORMATION SECURE, NO COMPANY CAN GUARANTY THE SECURITY AND PRIVACY OF ITS SERVICES, INFORMATION AND OTHER DATA. ACCORDINGLY, BRAINways Education DISCLAIMS AND DOES NOT REPRESENT AND WARRANT THAT IT WILL BE ABLE TO MAINTAIN YOUR PRIVACY OR THE SECURITY OF ITS DATA IN REGARD TO YOUR PERSONAL INFORMATION. OUR PRIVACY POLICIES AND PROCEDURES ARE “AS IS” AND BRAINways Education MAKES NO REPRESENTATIONS AS TO THE FITNESS FOR A PARTICULAR PURPOSE.